As a demonstration of our commitment and dedication to our customers, at Rise Furniture and Mobility we are Full members of the Furniture Ombudsman https://www.thefurnitureombudsman.org/rise-furniture-and-mobility/. We have pledged to abide by their code of conduct, which bestows additional rights for consumers enabling you to buy from us with confidence.
National Bed Federation
We make sure that all our beds and mattresses manufacturers are made in Britain, by approved members of the National Bed Federation https://www.bedfed.org.uk/. Only then, can you can rest assured that your new bed or mattress meets the exacting British standards; stringent regulations for flammability, health and hygiene and trade descriptions.
Which? Trusted Trader
For all our stairlift installations, bathroom adaptations and wet room conversions, we insist all our preferred suppliers are holders of Which? Trusted Trader accreditation. Our tradesmen must undergo and pass a stringent vetting process to attain Which? Trusted Trader status.
This ensures that only trusted, competent and skilled tradesmen carry out any work in your home, on our behalf, wherever you live. Which? Trusted Trader is an independent registered body, so your piece of mind is guaranteed.
Federation of Small Businesses
We are also Full members of the Federation of Small Businesses http://www.fsb.org.uk/. We feel it is important for us, as a business to keep up to date with legislation. We are proud to a member of a larger, national, non-profit organisation. FSB’s strict code of conduct is very much aligned with our own core values; to promote selflessness, integrity, accountability, openness and honesty from its members.
Winners – Retail Business of the Year
We did it!! We are very proud to announce that Rise Furniture and Mobility is the 2018 Retail Business of the Year.
After reaching the finals, placed Rise Furniture and Mobility amongst the top four new businesses in the UK, since launching both in store, mail order and online. Going head to head with some of the UK’s most promising start-up businesses, Rise Furniture and Mobility was announced Retail Business of the Year at this years National Best New Business Awards.
The judges were looking for clear and defined route to market, demonstrating innovation, forward thinking and exceptional customer service.
The gala awards final was held at London’s Millennium Gloucester Hotel on Friday 29th June.
Finalist – Best Online Initiative
We are delighted to announce that our website has once again been recognised for its online presence and ease of use, by one of the mobility industry’s leading publications AMP (Access and Mobility Professional).
Out website has been shortlisted for the ‘Best Online Initiative Award’ at the AMP Awards 2018, which will be held at NEC Birmingham in October when the winner will be announced.
The awards will celebrate the achievements of retailers and dealers in the UK mobility industry. This is the first time that a dedicated awards event has been held to mark achievements in the mobility retail sector, recognising the importance of impeccable customer service, innovative thinking and business success.
The Best Online Initiative award recognises retailers that have used the internet in forward-thinking and impressive ways to capitalise on the rapidly expanding world of e-commerce to improve the customer experience and grow their business.
Runner Up – Best Website
We are delighted to announce that Rise Furniture and Mobility finished runners up in the prestigious Harrogate Advertiser Business Awards 2018 under the ‘Best website’ category.
Judges were looking for a website that encompasses excellence in content- good navigation offering easy access to breadth and depth of content, good quality visual design relevant to the audience and the message it is supporting, good functionality and good interactivity.
The awards dinner was held at Harrogate’s Royal Hall on Thursday 19th April and was co-hosted by Jean MacQuarrie, the editor of the Harrogate Advertiser and Group weeklies Editor for the Johnston Press Yorkshire, along with Sir Gary Verity, the Chief Executive of Welcome to Yorkshire.